INFOINCLUSION OF ELDERLY PEOPLE: PROJECT MANAGEMENT SUPPORT FOR THE EFFECTIVENESS AND IMPACT OF ACTIONS

Authors

DOI:

https://doi.org/10.5212/Rev.Conexao.v.22.25523.005

Abstract

The extension action research "Digital Health and Public Health: Interconnections for Promoting the Health of Older Adults," conducted in 2025, is the core of this article. This article aims to report on how project management, according to the DMAIC method (definition-D, measurement-M, analysis-A, implementation-I, control-C), guided the planning of this research focused on the digital inclusion of older adults in Florianópolis. The research project was defined (D) through a literature review, discussions with experts, and coordination with the Department of Social Assistance. For monitoring (M), indicators were created based on a logical model. The factors that influence digital literacy were addressed in team training (A). Dialogue and agreement through various channels included the implementation, and the systematization of each stage according to the target audience, goals, indicators, and expected results constituted control (C). Detailing fruitful and replicable strategies for digital inclusion of older adults implies a relevant social contribution.

Keywords: Digital Health; Digital Inclusion; Healthy Aging; Knowledge Management for Health Research.

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Author Biographies

Flávia Christiane de Azevedo Machado, Universidade Federal do Rio Grande do Norte (UFRN)

Professora na Universidade Federal do Rio Grande do Norte (UFRN), Natal, RN, Brasil. Doutorado em Saúde Coletiva. 

Anna Quialheiro Abreu da Silva, Cooperativa de Ensino Superior Politécnico e Universitário (CESPU) / Escola Superior de Saúde do Vale do Ave (ESSVA)

Professora na Cooperativa de Ensino Superior Politécnico e Universitário (CESPU) e na Escola Superior de Saúde do Vale do Ave (ESSVA).Doutorado em Saúde Pública. Pós-Doutorado.

André Junqueira Xavier , Universidade do Sul de Santa Catarina (UNISUL)

Professor na Universidade do Sul de Santa Catarina (UNISUL), Florianópolis, SC, Brasil. Doutorado em Informática na Saúde.

Denise Philomene Joseph van Aanholt, Universidade Federal de Santa Catarina (UFSC)

Aluna de Pós-Doutorado na Universidade Federal de Santa Catarina (UFSC), Florianópolis, SC, Brasil. 

Gabriel Henrich da Silva, Universidade Federal de Santa Catarina (UFSC)

Aluno de Graduação na Universidade Federal de Santa Catarina (UFSC), Florianópolis, SC, Brasil.

Eleonora d`'Orsi, Universidade Federal de Santa Catarina (UFSC)

Professora na Universidade Federal de Santa Catarina (UFSC), Florianópolis, SC, Brasil. Doutorado em Saúde Pública. Pós-Doutorado.

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Published

2026-04-02

Issue

Vol. 22 No. 1 (2026): Publicação Continua

Section

ARTIGOS

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