PERSON-CENTERED CARE IN DIALOGICAL PERSPECTIVE: AN ANALYSIS OF SPEECHES BETWEEN PHONOAUDIOLOGIST AND PATIENTS WITH TINNITUS COMPLAINT

Abstract

This work aimed to carry out an analysis of the speech of the therapist based on the dialogic theory during the care of patients with tinnitus using Person-Centered Care. We have in mind the construction of discursive interaction (VOLÓCHINOV, 2017) from the moment the professional uses Person-Centered Care. In this sense, our intention was to find out how the senses are realized in the dialogue between the speech therapist and her patients. The statements constructed here have theoretical support in the assumptions of Bakhtin (2006a, 2006b, 2010), Volóchinov (2017) and Medviédev (2016), when dealing with the problem of discourse. In a dialogical-discursive perspective, within the scope of discussions in Human Sciences, this paper is divided into three sections. In the first section, we seek to present basic considerations about tinnitus and how it is treated through Person-Centered Care. In the second section, we discuss the importance of using person-centered care in the care of patients with tinnitus, while the third section comprises the analysis, in which we verified, through a dialogical approach, the speech of the therapist about tinnitus.